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Workshop descriptions

  • MEMBER EDUCATION FORUM
  • CO-OPERATIVE MANAGEMENT CONFERENCE
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Thursday, June 16 - 1:30 pm - 3:00 pm
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P14 / A09End of mortgage updates for HSA co-ops (Ontario only)Co-op operations, Planning and finances

Simone Swail & Keith Moyer

For HSA co-ops, what will happen at the end of your mortgage is a critical issue. In this workshop, we will update you on work with the province to fix the funding formula and the potential impact of the June 2 provincial election. We will also share what your co-op can do to help the Fix the Formula Campaign, how to start preparing for your co-op’s end of mortgage and highlight next steps for working with your service manager.

This workshop is for Ontario co-ops that operate under the Housing Services Act and report to a municipal service manager.

This session is a joint workshop between the Member Education Forum and the Co-operative Management Conference.

Simone Swail, Manager of Government Relations, CHF Canada.

Keith Moyer, Regional Manager for Ontario Region, CHF Canada.

P15 / A10Is your co-op good for the environment?Assets and environmental sustainability, Co-op futures

Irfaan Hasham & Ofelia Guanlao

Do you want to make your co-op homes more comfortable while maximizing your energy savings? Do you want to preserve co-op assets for future generations, but don’t know where and how to start? Tackling energy retrofits can be costly and challenging: how do we know which energy retrofit to implement and how do we pay for them?

Join us as we explore various energy conservation measures and finding grants to pay for them. CHF Canada’s regional energy coach, Irfaan Hasham, will lead you through the different opportunities with Federation of Canadian Municipalities grants. Together, we can make our co-op homes comfortable and environmentally sustainable for the future!

This session is a joint workshop between the Member Education Forum and the Co-operative Management Conference.

Ofelia Guanlao, Senior Program Manager of Asset Management Services, CHF Canada.

Irfaan Hasham, P.Eng, CEM, CMVP, Regional Energy Coach, CHF Canada.

A01Digitizing your co-op records Recover refresh reset post-pandemic

Sophie Taylor

No matter how organized or efficient filing systems are, we are drowning in paper and running out of space. Pandemic stay-at-home restrictions forced us to see the potential of a more flexible co-op office, and digital records are an important part of this. Find out how to reduce the amount of paper you use and make your life easier while you’re at it! This session will cover Ricoh Smart Integration applications as well as:

  • how to make your office more efficient with no extra equipment
  • options for reducing paper files
  • how to keep your information safe
  • how to reduce the time it takes to find things
  • quick, efficient, cost-effective options for the future of your office.

Sophie Taylor, Executive Director, Peel / Halton Co-operative Housing Federation.

A02On the move again!Recover refresh reset post-pandemic

Peter Gesiarz

Move-ins and move-outs have slowed considerably over the past few months as moving became pretty complicated. As restrictions lift, we will likely see a sudden flood of member movement. This workshop is a reminder of best practices around move-in, move-out procedures to avoid vacancy loss. While illustrating how the co-op’s revenue is adversely affected when a unit stands empty, this session will also cover specific considerations around move-ins and move-outs when it comes to pandemic protocol, including sanitizing after a member has vacated a unit and how to safely onboard a new member.

Peter Gesiarz, Program Manager of Co-op & Planning Services for Ontario Region, CHF Canada.

A03Creating affirming spaces for the 2SLGBTQIA+ community Inclusive co-op communities

Chris Cochrane

This workshop will offer participants a framework and tangible, actionable items on how to be positive, meaningful allies and how to create a space that is safe, inclusive and affirming for the 2SLGBTQIA+ people that access your services. We will also provide participants with an overview of sexual orientation, gender identity and expression, gender expansiveness beyond the gender binary, and gender dysphoria, euphoria and transition.

Chris Cochrane, Educator The Youth Project

A05Effective board decision-making - Part I Governance and leadership

Shawn Conway

(Part II is B08)

Are difficult decisions repeatedly deferred by your board? Having a hard time achieving results? Is progress constantly being halted? Is a deferral a decision not to act? Negotiating and making decisions for a co-op board can be an extremely challenging process. This workshop will examine how to negotiate effectively and provide tips and tools to help navigate through the decision-making process. We will look at methods of listening for needs and interests without judging as well as acknowledging without having to agree. This workshop will also explore techniques and tools for creating and evaluating alternatives, negotiating and reaching mutually satisfactory decisions. Learn to examine what matters and what generates the best results for your housing co-op.

Shawn Conway, Professional Mediator and Alternative Dispute Resolution Trainer.

A06Whose job is it anyway?Governance and leadership

Cathy Volans

Learn all about your roles (as a member or a board member) and stay in your lane. How do members of housing co-ops understand who does what, why and when? Even in co-ops where people can wear many hats, it is possible for roles to be clear and understood. Knowing your role will help minimize conflict and confusion in your co-op. This workshop will provide a clear description of the different roles, who does them and why. Learn what can happen when these roles are confused and how to avoid this.

Cathy Volans, Co-ordinator of Co-op and Planning Services, Atlantic, CHF Canada.

A07Community asset mapping 101 Governance and leadership

Martha Fanjoy

How do the questions we ask shape our approach to community development? What does it mean to take an asset-based approach instead of a needs-based one? This hands-on workshop will explore the difference, and provide participants with an understanding of how community work can look different when the starting point is a community’s strengths rather than its needs.

Martha Fanjoy, Director of Programs at the Coady Institute, St. Francis Xavier University.

A08The board’s role in financial oversight Co-op operations

Jamie Eyers

Day-to-day managing of the finances is usually undertaken by a paid manager or staff at a housing co-op. It is easy to take their work for granted and assume the board does not need to get involved. However, all directors are equally and legally responsible for overseeing the co-op’s finances and need to understand enough to verify that the job is being done as it should. Come to this workshop to find out what your board obligations are and what controls you can bring in to make financial oversight responsibility easier.

Jamie Eyers, Regional Manager, Community Housing Management Network, Nova Scotia.

A11So you think you can build: how ready is your co-op to add more units?Co-op futures

Jessica Bundy

“Imagine if we could build enough co-operative housing to satisfy demand while protecting what we have now.” — 2018 Vision Framework

Have you or other members of your co-op ever dreamt about building more homes within your co-op community? Have you wondered what it takes to turn this dream into a reality? With the various funding opportunities and building initiatives available, the time is right. This workshop will provide co-op members and property managers the opportunity to explore new construction development and growth possibilities, and then fill out a self-assessment form based on the specific details of their own co-op. How close is your co-op to being able to build more housing? Join us to find out.

Jessica Bundy, Co-ordinator of Co-operative Housing Development, CHF Canada.

A12Speed networking Governance and leadership

Cynthia Mitchell

Join us for this interactive, highly-engaging speed-networking workshop, a fun and practical way to explore the value of networking while forming connections with other co-op members and staff from across Canada. Is there a challenge your co-op is facing? Has your co-op done something innovative to solve a challenge? If you answered yes, then this session is for you! Share your ideas and insights in valuable one-on-one conversations and walk away with new knowledge and perspectives to take back to your co-op.

Cynthia Mitchell, Program Manager of Membership and Events, CHF Canada.

Thursday, June 16 - 3:30 pm - 5:00 pm
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P24 / B01Governance renewal post-pandemicSupporting good governance, Recover refresh reset post-pandemic

Judy Shaw

The Covid-19 pandemic has changed our housing co-ops. Keeping up with ever-changing restrictions, understanding compliance to health orders and continually adapting operations has been a challenge to say the least. Never mind members dealing with the pandemic’s effects on their personal lives, such as being isolated from friends and family, and for some home-schooling or adjusting to reduced incomes. Good governance practices may have been sidelined while keeping our co-ops and daily lives afloat. As your members and co-op come through the pandemic, it’s a good time to re-focus on governance. In this workshop you will:

  • have the chance to talk about how the pandemic experience affected governance at your housing co-op
  • have the opportunity to learn from others and how they tried to keep governance strong despite it all
  • discuss whether our experience over the past two years has changed how we will achieve stellar co-op governance post-pandemic.

This session is a joint workshop between the Member Education Forum and the Co-operative Management Conference.

Judy Shaw, Co-op Consultant and CHF Canada Workshop Leader.

P25 / B06Funding showcase panel Planning and finances, Co-op futures

Moderator: Patricia Tessier

Panelists: Rajathi Ratnasiri, Irfaan Hasham, Scott Stager Piatkowski, Sophie Taylor, Glenn Furlong, René Daoust 

There are all sorts of financial supports out there for housing co-ops, whether for buildings, the community or individual members. But navigating what’s available, who’s eligible and how to apply can be overwhelming. This panel workshop will be 90 minutes packed with information about available funding opportunities, from funds to upgrade buildings or build new units, grants to improve energy efficiencies or to address community challenges, and scholarships and awards for your members or manager. Find out what you’re missing!

This workshop is sponsored by:

This session is a joint workshop between the Member Education Forum and the Co-operative Management Conference. 

Patricia Tessier, Director of Member Services, CHF Canada.

Rajathi Ratnasiri, Program Manager, Asset Management Services CHF Canada

Irfaan Hasham, P.Eng, CEM, CMVP, Regional Energy Coach, CHF Canada.

Scott Stager Piatkowski, Program Manager Community Housing Transformation Centre

Glenn Furlong, National Relationship Manager Canada Mortgage and Housing Corporation

Sophie Taylor, Executive Director, Peel / Halton Co-operative Housing Federation.

René Daoust, Program Manager, Co-op & Planning Services, National CHF Canada

B02Catching up on maintenance and capital repairs Recover refresh reset post-pandemic

Ofelia Guanlao & Phil Langille

The pandemic has had an unprecedented impact on the operations of our co-op buildings. As we emerge from Covid-19, catching up on maintenance and capital repairs will be front and centre. Will your buildings be ready for the new normal? Keeping our properties and facilities well maintained, comfortable and sustainable will take money, resources, planning and sustained action. This session will help you identify your priorities for essential maintenance and capital repairs.

Ofelia Guanlao, Senior Program Manager of Asset Management Services, CHF Canada.

Phil Langille, Director, Business Development, IRC Building Sciences Group.

B03Overcoming the pitfalls of unconscious bias trainingInclusive co-op communities

Sharon Nyangweso

Many organizations and individuals are talking about anti-racism right now, using words like “Inclusion”, “Diversity” and “Belonging”. Like many others, you may be thinking about training in unconscious bias, anti-bias, anti-racism or cultural sensitivity. In this workshop, the CEO of inclusion agency QuakeLab, Sharon Nyangweso, will walk you through the types of training that have dominated and why in her opinion some of them can be counter-productive and even harmful. She will also introduce you to a different approach to this work to help your co-op foster greater inclusivity. Curious? Come along to find out more.

Sharon Nyangweso, Founder and CEO, QuakeLab.

B04Presidents’ forum Governance and leadership

Cathy Volans

Join fellow co-op housing board presidents from across Canada and take part in our second in-person Presidents’ forum. You will have an opportunity to meet other co-op leaders, talk about issues that matter and provide insight and advice. This is an excellent opportunity to build your leadership skills and network with dedicated leaders just like you.

Cathy Volans, Co-ordinator of Co-op and Planning Services, Atlantic, CHF Canada.

B05My neighbour won’t play by the rules Governance and leadership

Denise McGahan & Dawn Richardson

In this workshop we will look at the issue of neighbour-to-neighbour conflict in a housing co-op and discuss the responsibility of the board and members in resolving it. Whether you are a director or a member in your co-op, this workshop will have something for you. Let’s get together and discuss strategies for ensuring a healthy co-op community!

Denise McGahan, Program Manager of Co-op & Planning Services Southwest Ontario Region, CHF Canada.

Dawn Richardson, MSEd, Program Manager for Co-op & Planning Services Ontario Region, CHF Canada.

B07Just a minute Co-op operations

Allison Ferris

Does the thought of taking minutes cause your heart to sink? Taking minutes at any meeting can be confusing, stressful and time-consuming, but minutes are a legal record and they tell the co-op’s history so they need to be done well. Workshop participants will take part in a mock meeting to gain a practical understanding of the role of the minute taker and the role every member plays in supporting the accuracy of the co-op’s meeting minutes. Learn how to legally document your meetings and create the most useful records.

Allison Ferris, Client Services Coordinator, Housing Alternatives Inc.

B08Effective board decision-making Part II Governance and leadership

Shawn Conway

(Part I is A05)

Are difficult decisions repeatedly deferred? Having a hard time achieving results? Is progress constantly being halted? Is a deferral a decision not to act? Negotiating and making decisions for a co-op board can be an extremely challenging process. This workshop will examine how to negotiate effectively and provide tips and tools to help navigate through the decision-making process. We will look at methods of listening for needs and interests without judging, and acknowledging without having to agree. Find techniques and tools for creating and evaluating alternatives, negotiating and reaching mutually satisfactory decisions. Learn to examine what matters and what generates the best results for your housing co-op.

Shawn Conway, Professional Mediator and Alternative Dispute Resolution Trainer.

B09Risky business Co-op operations

Owen Carnahan & Chris Davey

This workshop will explore what risk management means for housing co-ops and how co-op communities are safer by identifying and fixing risks. It will also explain how to save money on insurance premiums by preventing the unexpected – preventable damages are not only expensive to repair, but those repairs can be lengthy, members may need to temporarily move out of their home and co-op staff can be overwhelmed. CHF Canada’s risk management coordinator will explain the many benefits of the Risk Management Program and a representative of the Co-operators’ loss prevention team will provide some practical risk-prevention tools.

Owen Carnahan, Coordinator of Insurance and Risk Management, CHF Canada.

Chris Davey, Risk Specialist for the Engineering Department, Co-operators.

B11Housing as a human rightInclusive co-op communities

Moderator: Courtney Lockhart  

Panelists: Councillor Lindell Smith, Dr. Catherine Leviten-Reid

With the dramatic escalation of home prices and rent levels, housing advocates have been working hard to see stronger commitments to the right to housing in Canada. This work resulted in the National Housing Strategy Act 2019, which brings Canada in line with international standards and recognizes the progressive right to housing. Join this workshop to learn about the right to housing and how you can incorporate rights-based approaches and language when advocating for more affordable housing in your community.

Courtney Lockhart, Program Manager of Policy and Government Relations, CHF Canada.

Councillor Lindell Smith, City councillor District 8 Halifax Peninsula North

Dr. Catherine Leviten-Reid, Associate professor Cape Breton University

B12The Compass Nova Scotia experience Co-op futures

Jaclyn Johnston

Compass Nova Scotia (Compass NS) is the first co-op housing sector-led co-operative in Canada and today has housing units from one end of the province to the other.  It was first formed by amalgamating four housing co-ops that were at risk to being lost to the sector. Since then, Compass NS has added two additional co-op neighborhoods and is working on three development projects. Join Compass NS’s managing director to learn more about their membership engagement strategy and tactics. This will include tips and tricks for conducting meetings and resource sharing online to deal with the large distances between neighbourhoods.

This workshop is sponsored by

Jaclyn Johnston, Regional Co-ordinator for Atlantic Region, CHF Canada.

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Wednesday, June 15 - 1:30 pm - 4:30 pm
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P01Always improving: becoming a better managerWorkplace leadership

Judy Shaw

You have made it through the first year or two as a co-op manager. You know the annual cycle: budgets, AGMs, election of directors, unit inspections, etc. You can present a financial statement and you can write a great report to the board. But you want to do even better. You want to challenge yourself and stay fresh in your job. Join us to share your experiences and discuss ways to improve as a manager and keep your motivation high.

Fees

This workshop is not included in the registration fee. There is a $50 surcharge to cover the cost of course development and materials. You will be invoiced once you have registered for the course. Note: If you are registering two or more participants from your organization for this course, the second and subsequent participants are half price.

Judy Shaw, Co-op Consultant and CHF Canada Workshop Leader.

Wednesday, June 15 - 1:30 pm - 4:30 pm
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