Tipsheet 8_AODA: Communicating with a member with a speech or language impairment
Use this series of tips for communicating with members with disabilities.
Co-op Members
Diversity and inclusion
Tipsheet 7_AODA: Communicating with a member with a developmental or intellectual disability
Use this series of tips for communicating with members with disabilities.
Tipsheet 6_AODA: Communicating with a member with a learning disability
Use this series of tips for communicating with members with disabilities.
Tipsheet 5_AODA: Communicating with members with physical disabilities
Use this series of tips for communicating with members with disabilities.
Tipsheet 4_AODA: Communicating with a member who is deafblind
Use this series of tips for communicating with members with disabilities.
Tipsheet 1_AODA: General tips for serving people with disabilities
Use this series of tips for communicating with members with disabilities.
Model AODA Customer Service Policy (Ontario)
Customize this Model Customer Service Policy to meet your requirements under the Accessibility for Ontarians with Disabilities Act (AODA). The Policy covers all the points in the Fact Sheet: AODA Policy Checklist (Ontario).
AODA: Putting it into action article (Ontario)
This NewsBriefs article (author: Joy Connelly) takes you through the steps to ensure your co-op is in compliance with the Accessibility for Ontarians with Disabilities Act.
AODA Customer Feedback form (Ontario)
Use this fillable pdf to collect customer feedback. This form works with your co-op’s AODA Customer Service Policy.
Model Human Rights by-law (Ontario)
Use this model by-law to outline the human rights of your co-op community members and the co-op’s rules for fulfilling that commitment. (2021)
Atlantic Canada - Land and Place Acknowledgements
Use this guide to support your co-op in acknowledging the Indigenous Peoples on whose land your co-op is built, and to find links to local and provincial resources regarding reconciliation with Indigenous Peoples.
Rebuilding Co-op Community Post-pandemic
We have heard from many co-operators across the country that their communities are in need of energy and innovation to connect & rebuild. In October 2022, the National Education Committee held a workshop facilitated by the Tamarack Institute on the topic of rebuilding co-op community post-pandemic. Participants engaged in co-creating definitions of community and envisioning strategies to implement in their own co-ops. Illustrator Carina Nilsson attended the session and visualized the discussion in this beautiful poster.
Reconciliation Toolkit
Use the Reconciliation Toolkit to find printable pages suitable for posting in your co-op, as well as a list of readings, resources and links to promote reconciliation through learning and relationship-building. (2020)
A guide to Indigenous land acknowledgements
Use this guide to learn more about what a land acknowledgment is and why it’s important.
Resource links for Ontario co-ops
Search these external web resources to help your co-op meet its obligations on accessibility, human rights and workplace violence and harassment.
Poster: Respect in the workplace (Ontario)
Post this Health and Safety Ontario poster in your co-op office to declare “a respectful workplace is a safe place for everyone who enters our doors”.
Fact Sheet: How AODA changes affect Ontario's housing co-ops
Use this as a guide for updating your housing co-op’s policies and practices to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) amendments of 2016.
LGBT2SQ inclusive co-op communities
Learn what LGBT2SQ stands for and how to support LGBT2SQ communities by becoming an ally and ensuring your co‑op is a safe space for everyone (2018).
Welcoming new Canadians: Upholding co-op principles by embracing diversity
Learn more about how we welcome newcomers into co-op communities (2012).
Where to turn: Mental health services in your area
Print this poster and display it on bulletin boards or in common areas (2014).