We’re hiring: Co-ordinator, Education Services

Published March 30, 2025

The Co-operative Housing Federation of Canada is recruiting for a full time (35 hours per week), temporary position of Co-ordinator, Education Services starting June 1, 2025 for a 12 month leave coverage. The preferred locations for this position are Ottawa (hybrid) or Toronto (hybrid), but other hybrid/remote locations may be considered.

The mission of the Co-operative Housing Federation of Canada (CHF Canada) is to inspire, represent and serve our members in a united co-operative housing movement. There is significant unmet demand for affordable and co-operative housing, and we want more people to experience the security, vibrancy and resiliency of co-operative living. We work with federal, provincial/territorial and municipal governments to support existing co-ops, and to develop more co-op housing, so we can continue to lead the way in creating inclusive, accessible, diverse and sustainable communities. Our movement is resourceful, passionate, and dedicated to a future with more co-operative housing.

Under the direction of the Program Manager, Education Services, the Co-ordinator provides support to all national and regional education programs and events, and limited administrative support to assigned Member Services staff and programs.

Employee benefits include employer paid premiums for Group Benefits (health, dental, life insurance, AD&D), pension, an annual wellness benefit and a one-time hybrid allowance payment.

Responsibilities include:

• Act as lead administrator of the asynchronous Learning Management System (LMS) including registration set-up, learner enrollment, and curriculum assignment. Designs and leads training on use of the LMS.
• Collaborate with internal staff teams and external stakeholders in the preparation and logistical support for in-person events such as space rentals, travel and accommodation arrangements and venue liaison.
• Support the work of the National Education Committee including leading working groups, as assigned.
• Participate in the development of learning programs based on defined educational objectives.
• Manage event registration system, including setup and administration for education events and webinars. May provide training and support to CHF Canada staff related to online registration, on ad hoc basis.
• Assist with the financial administration including processing invoices and reconciliation of all Education Program related invoices.
• Develop educational resources in collaboration with the Program Manager, Education and relevant subject matter experts.
• Liaise with and schedule speakers/facilitators including assisting with the collection and review of their educational materials.
• Collaborate on the development of workshop programs including selecting workshop topics and facilitators, working directly with some facilitators to develop and refine workshop content (including MEF, National Spring webinar series, National Educators Conference).
• Support synchronous virtual courses and events from start to finish, including setting up the virtual space, registration, calendar invites, technical support and learner follow up. Design and implement systems to improve internal planning of synchronous virtual courses and events.
• In co-ordination with the communication team, review and update CHF Canada website including education resource centre, as well as social media channels with relative educational content.
• Collect, review and present learner feedback for ongoing Education Program quality improvement. Develop and implement program data management systems to improve the quality and accuracy of reporting.
• Provide general administrative support to include minute taking, data entry, information dissemination, filing, respond to inquiry calls, attend meetings and other administrative tasks as required.

What we’re looking for:

• Post-secondary degree/diploma or equivalent experience in adult education, communications, project management or related field.
• Working knowledge of adult learning and instructional design processes.
• Experience with planning and organizing events using online event registration systems.
• Proven collaborator with colleagues on initiatives that impact multiple stakeholders.
• Ability to work proactively and independently while anticipating and prioritizing work.
• Demonstrated leadership and motivational skills.
• Excellent planning, writing, interpersonal and communication skills.
• Superb organizational and time management skills.
• Ability to maintain confidentiality.
• Flexible, adaptable, perceptive and able to work as part of a dynamic team.
• Able to implement change initiatives in support of educational and program goals and objectives.
• Strong computer skills including Microsoft Office, Adobe Pro and WordPress, Salesforce.
• Knowledge of Learning Management Systems (LMS) and/or digital learning tools (i.e. Zoom, Webinar, Mural / Miro, SurveyMonkey).
• Bilingualism (French/ English) is preferred.
• Intermediate knowledge of design programs including Adobe Design Suite, video editing, and audio tools would be an asset.
• Training program design and development skills would be an asset.

CHF Canada is committed to building and retaining a diverse, equitable, and inclusive working environment. In selecting candidates for this position, additional weight may be given to recognize diverse backgrounds and experiences, especially from underrepresented groups among CHF Canada’s current staff. CHF invites candidates to self-identify relevant experiences or background information that supports this organizational objective.

How to Apply: 

Please submit your resume and cover letter in one PDF file to talent@chfcanada.coop with the subject line: CHF Canada – Co-ordinator, Education Services.Please ensure that your French language skills are clearly identified in the resume and cover letter.

Starting salary: $73,184/year
Application Deadline: 5:00 p.m. EST, April 14, 2025

Co-operative Housing Federation (CHF) of Canada thanks all applicants, however, only those selected for an interview will be contacted. CHF is a respectful, caring, and inclusive workplace. CHF Canada is an equal opportunity employer and committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

CHF Canada is proud to have been recognized for the fourth year in a row as one of the National Capital Region Top Employers